CPO Benefits

Introduction

Certification means knowing you’re getting the best.

As a Mercedes-Benz customer, you can rest assured that all mechanical and electrical components of our vehicles go through a stringent 166-point inspection. This inspection includes a comprehensive review of the vehicle’s appearance, safety systems, electrical systems and components, undercarriage and drivetrain, engine performance, and fluid levels. An on-the-road test is performed as is an extensive post-drive analysis and a complete vehicle history is verified including service and accident records.

A Mercedes-Benz Certified Pre-Owned vehicle is only approved and qualifies for the Mercedes-Benz Star Certified Warranty if and when it meets mandatory inspection standards.

Certification

As a Mercedes-Benz customer, you can rest assured that all mechanical and electrical components of our
vehicles go through a stringent 166-point inspection.

Warranty

Warranties are important for your vehicle because they guarantee safety and performance.

At Mercedes-Benz, any coverage left on your vehicle’s original factory warranty of 4 years or 80,000 km remains in effect throughout its original term. Afterward, the standard Mercedes-Benz Star Certified Pre-Owned Warranty term provides protection for up to another 2 years or a total of 120,000 accumulated kilometers. It is included on every qualified Certified Pre-Owned vehicle and covers the powertrain and other major components.[1]

Additional Benefits

24/7 Roadside Assistance

With every Mercedes-Benz Certified Pre-Owned vehicle comes prompt 24/7 Roadside Assistance so that you’re protected when faced with the unpredictable. This package is available for the life of the vehicle and covered for the duration of the warranty in Canada and the continental United States. [2]

 

Nationwide Dealer Support

Your Mercedes-Benz Certified Pre-Owned vehicle is supported by more than 59 authorized Mercedes-Benz Dealers nationwide, all of whom honor the standard Mercedes-Benz Certified Pre-Owned Star Certified Warranty and Extended Limited Warranty.

 

Vehicle Exchange Privilege

Every Mercedes-Benz Certified Pre-Owned vehicle is sold with a five-day/500 km Exchange Privilege –whichever comes first.[3]

 

1. Whichever occurs first. See your dealer for details and a copy of the Mercedes-Benz Star Certified Pre-Owned Limited Warranty and Extended Limited Warranty. Star Certified Pre-Owned Limited Warranty and/or Extended Limited Warranty (if purchased) coverage will begin on the first to occur of (a) 48 months from the new vehicle delivery/warranty start date or (b) when the vehicle reaches 80,000 total accumulated kilometers (if the vehicle reaches 80,000 total accumulated kilometers prior to the expiration of 48 months from the new vehicle delivery/warranty start date, the warranty coverage will begin with the repair order date of the first claim submitted over 80,000 kilometers). Repairs covered by the Mercedes-Benz Star Certified Pre-Owned Limited Warranty are subject to a $50 service charge per repair visit.

2. Charges may apply. Vehicle must be accessible from main roads. Roadside Assistance may involve charges for parts, service, or tow. Depending on the circumstances, these services may be provided by an outside service provider, courtesy of Mercedes-Benz Roadside Assistance. For full details of the Roadside Assistance Program, please see your local Mercedes-Benz dealer.

3. For full details of the Vehicle Exchange Privilege, see your Mercedes-Benz Dealer.