Customer Testimonials

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DealerRater Oct 13, 2021

I had an amazing experience with this dealership today. I had lost my wheel lock and didn’t realize until I was at the tire store getting my winter tires installed. I checked the GPS and headed to the closest MB and hoped for the best that they could help me. The tire store owner told me “good luck, we’ll see you in a month after they have to order you a new key and/or charge you $500”. I was so lucky to JOHNSON HA, the Parts Manager. When I told him my situation he said “no problem” and ...

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DealerRater Dec 11, 2019

We have been clients of Aleksandars for the last five years, and every encounter with Aleksandar has been amazing. He always goes above and beyond for our needs and I would highly recommend anyone who is thinking about getting a new vehicle to definitely go see him.

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DealerRater Oct 30, 2019

I hate car shopping. As soon as you go in they are on you like vultures. Hubby wanted a car so we went into Surrey Mercedes and met Daniel Falcon. What a top notch service we got. He knew his stuff he had answers for all our questions. The Managers Mo, Trevor and Mark all amazing. No one wanted to sale anything just make sure that we make the best decision. You want a Mercedes this is the place to go. I eas blown away by the outstanding service we received. Thank you to the Finance girls Jodie and Rebeca. ...

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DealerRater Oct 22, 2019

Amazing customer service! As always, Aleksandar ensured that I was checked in quickly. He was respectful, friendly, patient and knowledgeable. Aleksandar ROCKS! Thank you one more time for the best customer service I have ever experienced.

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DealerRater Oct 18, 2019

I was very happy with the service I got from the management and specially fro Aleksandar the service writer. Amazing and very polite. I also loved the way the general manager made sure I was happy.

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DealerRater Oct 25, 2018

Had Wonderful Experience Purchasing a Vehicle. The salesman BALRAJ GILL took the time to give me all of my options. He even took the time to make sure I knew how everything worked. Fantastic place, great customer service!

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DealerRater Sep 27, 2018

I Had Wonderful Experience Purchasing a Vehicle. The salesman BALRAJ GILL took the time to give me all of my options. He even took the time to make sure I knew how everything worked. Fantastic place, great customer service!

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DealerRater Aug 29, 2016

My experience at Mercedes Surrey was amazing! Our salesperson Abby was very knowledgeable, friendly & helped me select a luxury vehicle that fit my needs! I would definitely say Abby went above & beyond to ensure my husband & I left 100% satisfied and happy! Thank you Abby. - the Sidhu's

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